Improvement Resources

The websites below offer information about organizations and programs to improve the quality and safety of healthcare services in Massachusetts and beyond.

Institute for Healthcare Improvement (IHI) is an independent not-for-profit organization helping to lead the improvement of healthcare throughout the world. IHI works to accelerate improvement by building the will for change, cultivating promising concepts for improving patient care, and helping healthcare systems put those ideas into action.


Massachusetts Coalition for the Prevention of Medical Errors is a public-private partnership whose mission is to improve patient safety and eliminate medical errors in Massachusetts. The Coalition’s membership includes consumer organizations, state agencies, hospitals, professional associations for physicians, nurses, pharmacists, long-term care workers, as well as health plans, employers, policymakers, and researchers. The Coalition leverages the efforts of all of these organizations to accomplish the shared goal of improving patient safety. The Coalition promotes a systems-oriented approach to improving patient safety, identifying the causes of medical errors, and developing and supporting implementation of strategies for prevention.


The Betsy Lehman Center for Patient  Safety works with providers, patients and policymakers to advance the safety and quality of health care. Visit its website for actionable toolkits and other resources for health care providers, and sign up for its monthly email newsletter for updates on local patient safety news and research. The Center is also building a network of peer support programs to help those affected by a medical error or adverse event.


U.S. Agency for Healthcare Research and Quality’s (AHRQ) website includes access to clinical information, research findings, consumer/patient healthcare information, quality and patient safety information, data and surveys.


WhyNotTheBest was created and is maintained by the Commonwealth Fund, a private foundation working toward a high performance U.S. health system. It is a free resource for healthcare professionals interested in tracking performance on various measures of healthcare quality. The site enables organizations to compare their performance against that of peer organizations, against a range of benchmarks, and over time. Case studies and improvement tools spotlight successful improvement strategies of the nation’s top performers.


Ventilator Associated Event (VAE)

VAE Summary:

Mechanically ventilated patients are at high risk for complications. These risks include VAE, peptic ulcer disease (PUD), gastrointestinal bleeding, aspiration, venous thromboembolic events (VTE), and problems with secretion management. Evidence-based interventions can reduce the risk of these complications and reduce the occurrence of VAE. Implementing the ventilator bundle has shown to reduce VAE. The VAE prevention bundle includes: head of bed elevated 30 to 45 degrees, oral care with chlorhexidine 0.12%, peptic ulcer prophylaxis, deep vein thrombosis prophylaxis, and spontaneous waking trials and spontaneous breathing trials.

 VAE  2017 Top Ten, Evidenced Based Interventions

 HRET’s  2018 VAE Change Package 

 Eliminate Harm Across the Board HRET’s Days Since Last VAE

AHRQ’s Effective Health Care Program

AHRQ's funds individual researchers, research centers, and academic organizations to work together with the Agency for Healthcare Research and Quality (AHRQ) to produce effectiveness and comparative effectiveness research for clinicians, consumers, and policymakers. AHRQ is the lead Federal agency charged with improving the quality, safety, efficiency, and effectiveness of health care for all Americans. As one of 12 agencies within the Department of Health and Human Services, AHRQ supports health services research that will improve the quality of health care and promote evidence-based decision making.

The Effective Health Care Program:

  • Reviews and synthesizes published and unpublished scientific evidence.
  • Generates new scientific evidence and analytic tools.
  • Compiles research findings that are synthesized and/or generated and translates them into useful formats for various audiences.

The Effective Health Care Program produces three primary products:

  • Research reviews: These comprehensive reports draw on completed scientific studies to make head-to-head comparisons of different health care interventions. They also show where more research is needed.
  • Original research reports: These reports are based on clinical research and studies that use health-care databases and other scientific resources and approaches to explore practical questions about the effectiveness - or benefits and harms - of treatments.
  • Summary guides: These short, plain-language guides - tailored to clinicians, consumers, or policymakers - summarize the findings of research reviews on the benefits and harms of different treatment options. Consumer guides provide useful background information on health conditions. Clinician and policymaker guides rate the strength of evidence behind a report's conclusions. The guides on medications also contain basic wholesale price information.

For further information, please follow one of the following links:

The Effective Health Care Program
Research Summaries for Consumers, Clinicians, and Policymakers
Tools and Resources
Search for Guides, Reviews, and Reports
Research Available for Comment
Submit a Suggestion for Research
Submit Scientific Information Packets
Comparative Effectiveness Research Grant and ARRA Awards
News and Announcements
What Is Comparative Effectiveness Research
Who Is Involved in the Effective Health Care Program


AHRQ  Offers New Version of  its Quality Indicators™ Toolkit

A new version of the AHRQ Quality Indicators™ Toolkit for Hospitals (QI Toolkit) is available to help acute care facilities improve inpatient quality performance.

Using this free QI Toolkit offers hospitals the opportunity to:

  • Improve performance on two sets of AHRQ Quality Indicators, 18 Patient-Safety Indicators (PSIs) and 28 Inpatient Quality Indicators (IQIs).
  • Measures hospital quality using available inpatient data to assess the quality of care, identify areas that need improvement, and track performance over time.
  • Approach quality improvement work from various levels of readiness. Facilities can select any of the 33 tools available to meet their specific hospital quality needs. The tools are designed for multiple audiences, including senior leaders, analysts, and multidisciplinary improvement teams.
  • Take advantage of "Best Practices" for 14 PSIs, including information to determine where gaps exist and suggestions for hospitals regarding improvement, process steps, and additional resources.

2019 MHA-ONL Nursing Survey Executive Summary

Massachusetts Health & Hospital Association

and

Organization of Nurse Leaders MA, RI, NH, CT, VT (ONL)

The MHA/ONL 2019 Survey on Hospital Nurse Staffing Issues in Massachusetts was conducted to assess the current hospital-based nursing marketplace in the Commonwealth. The questions were designed to elicit information on nursing staff vacancies, nurse recruiting experiences, workload Management, nursing staff turnover, and union representation of hospital nursing staff.

The survey was sent to acute, speciality, and non-acute hospitals.

45 acute care hospitals representing 71% of total acute care hospitals responded to the survey.
5 non-acute care hospitals representing 36% of total non-acute care hospital responded to the survey.

Click here to view the Executive Summary

Resources for Clinicians and Support Staff

Seasonal Influenza A (H3N2) Activity & Antiviral Treatment of Patients with Influenza

In the United States (U.S.), influenza activity has increased significantly over recent weeks with influenza A(H3N2) viruses predominating so far this season. In the past, A(H3N2) virus-predominant influenza seasons have been associated with more hospitalizations and deaths in persons aged 65 years and older and young children compared to other age groups. In addition, influenza vaccine effectiven…» Full Article


Through the Eyes of the Workforce: Creating Joy, Meaning, & Safer Health Care

Workplace safety is inextricably linked to patient safety. Unless caregivers are given the protection, respect, and support they need, they are more likely to make errors, fail to follow safe practices, and not work well in teams. A new report from the Lucian Leape Institute looks at the current state of health care as a workplace, highlights vulnerabilities common in health care organizations, discusses the costs of inaction, and outlines what a healthy and safe workplace would look like. The report concludes with seven recommendations for actions that organizations need to pursue to effect real change.Read full report…


Scholarships & Educational Resources

Prime Scholarships Now Available

The Prime Scholarship is for students intending to pursue a career as a nurse upon graduation. The scholarship is open to applicants working toward a two year or four year college degree. Follow this link to see the site page and downloadable application.


 

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New Nursing Request for Proposals (RFP) has Been Released

Check out on Department of Higher Education  website  on Monday, February 2nd for summary information.   The Nursing RFP focuses on a wide variety of topics relating to academic progression.


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The MA Nursing Core Competencies:  A Toolkit for Implementation in Education and Practice

The purpose of this toolkit is to promote the integration of Nurse of the Future Nursing Core Compenentencies© (NOFNCC) in academic institutions and practice settings in the Commonwealth of Massachusetts. This toolkit has been organized in a format that is useful to both.  Read more...


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The Creativity and Connections Report

The Creativity and Connections report of the Nurse of the Future Nursing Core Competencies published in 2010 which summarized the work of the NOF Competency Committee. In the report, the committee describes the process it used to identify NOF Nursing Core Competencies, presents the NOF Core Competency Model©, and defines the ten NOF Nursing Core Competencies and the knowledge, attitudes and skills associated with each.

A mission statement was written to guide the future work: Establish a formal coalition to create a seamless progression through all levels of nursing that is based on consensus competencies which include transitioning nurses into their practice settings.   Read more...


Workforce Grants Available - The Healthcare Workforce Transformation Fund

The Healthcare Workforce Transformation Fund Planning Grant is designed to provide applicants with funds to support planning to address workforce challenges that occur as a result of the requirements of implementing Chapter 224.

Among the many workforce-focused elements of Chapter 224, the law created the Healthcare Workforce Transformation Fund to, among other things:

  1. support the development and implementation of programs to enhance healthcare worker retention rates;
  2. address critical healthcare workforce shortages;
  3. improve employment in the healthcare industry for low-income individuals and low-wage workers;
  4. provide training, educational, or career ladder services for currently employed or unemployed healthcare workers who are seeking new positions or responsibilities within the healthcare industry;
  5. provide training or educational services for healthcare workers in emerging fields of care delivery models.

The fund, through the administration of the Commonwealth Corporation is now accepting proposals from eligible applicants, including hospitals.    Read more.....


2015 Application Cycle is Closed! Nursing Education Loan Repayment Program (NELRP) & Nursing Scholarship Program (NSP)

The NELRP & the NSP now fall under NURSE Corps: Caring for Communities in Need. While this name may be new, these are still the same great programs which have supported a community of nurses and nurse practitioners since 2002 who provide quality health care to underserved areas throughout the U.S. and its Territories.

Through the NURSE Corps Scholarship Program (formerly the Nursing Scholarship Program) and the NURSE Corps Loan Repayment Program (formerly the Nursing Education Loan Repayment Program), NURSE Corps is empowering and enabling nurses to follow their passion for helping and healing others.

The NURSE Corps Loan Repayment Program (LRP) offers Registered Nurses (RNs) and advanced practice registered nurses, such as Nurse Practitioners (NPs), an opportunity to repay 60 percent of their outstanding qualifying educational loans in exchange for a two-year service commitment at a Critical Shortage Facility (CSF). NURSE Corps LRP participants may receive additional loan repayment for a third year of service.

The NURSE Corps LRP is adapting to the increasing demand for NPs by reserving up to half of the award funding for NPs; the remaining funding will continue to support RNs and nurse faculty. If there are more qualified applicants than available funding, applications will be prioritized based upon the level of financial need of the applicant and the community that the CSF serves.  Read more...


HHS Announces New Faculty Loan Repayment Program

The U.S. Department of Health and Human Services (HHS) Health Resources and Services Administration (HRSA) announced this week the establishment of the new Faculty Loan Repayment Program (FLRP). The program provides nurses interested in teaching with loan repayments to serve as a faculty member in an accredited and eligible health professions school. FLRP participants contribute to the HRSA's Bureau of Clinician Recruitment and Service's goal of increasing the recruitment and retention of health professions faculty. Eligible participants can receive as much as $40,000 towards repayment of their student loans in exchange for participating in future educational programming.


 

Influenza Immunization

MHA strongly supports the goals of having a healthy workforce, which includes providing the necessary immunizations to ensure that our staff and our patients are protected.

We strongly support mandatory flu vaccination for all healthcare providers.  Healthcare providers are the front-line stewards of public health and we believe that our commitment to safe patient care should carry the day in convincing staff to obtain the flu shot.

In addition, we commend the MA Department of Public Health for continuing to advance this important goal - to reach a goal of immunizing at least 90% of a healthcare facility's workforce against influenza.  It is important that healthcare providers continue to learn from others, to find common solutions and best practices that can work in other healthcare facilities.

We encourage providers to review the following resources to promote vaccination of their healthcare workers:

DPH Flu Vaccine for Everyone!  A Guide to Reaching and Engaging Diverse Communities

CDC Strategies for Increasing Adult Vaccination Rates


Seasonal Influenza A (H3N2) Activity & Antiviral Treatment of Patients with Influenza

In the United States (U.S.), influenza activity has increased significantly over recent weeks with influenza A(H3N2) viruses predominating so far this season. In the past, A(H3N2) virus-predominant influenza seasons have been associated with more hospitalizations and deaths in persons aged 65 years and older and young children compared to other age groups. In addition, influenza vaccine effectiveness (VE) in general has been lower against A(H3N2) viruses than against influenza A(H1N1)pdm09 or influenza B viruses. Last season, VE against circulating influenza A(H3N2) viruses was estimated to be 32% in the U.S.

..>>Full Article


 

Venous Thromboembolism (VTE)

VTE Summary:

Venous thromboembolism (VTE) is a blood clot that starts in a vein. It is the third leading vascular diagnosis after heart attack and stroke, affecting about 300,000-600,000 Americans each year. There are two types: Deep vein thrombosis (DVT) is a clot in a deep vein, usually in the leg, but sometimes in the arm or other veins. Pulmonary embolism (PE) occurs when a DVT clot breaks free from a vein wall, travels to the lungs and blocks some or all of the blood supply. Blood clots in the thigh are more likely to break off and travel to the lungs than blood clots in the lower leg or other parts of the body.

What is the cause?

DVTs form in the legs when something slows or changes the flow of blood. The most common triggers for DVT and PE are surgery, cancer, immobilization and hospitalization. In women, pregnancy and use of hormones like oral contraceptive or estrogen for menopause symptoms are also important. Clotting is more likely to happen in people who are older, are obese or overweight or have conditions – such as cancer or autoimmune disorders such as lupus. It’s also more likely in people whose blood is thicker than normal because too many blood cells are made by bone marrow. Genetic causes of excessive blood clotting are also important. These occur when there are changes in the genetic code of some proteins needed for clotting or proteins that work to naturally dissolve blood clots in the body. VTE is most common in adults 60 and older, but they can occur at any age.

Symptoms:

If the clot moves into your lungs and you develop PE, you may have symptoms such as:

  • chest pain, which may get worse when you breathe deeply or cough
  • coughing
  • coughing up blood
  • dizziness or even fainting
  • rapid breathing (called tachypnea)
  • rapid heartbeat
  • irregular heartbeat
  • shortness of breath

Treatment

The primary objectives for the treatment of deep venous thrombosis (DVT) are to prevent pulmonary embolism (PE), reduce morbidity, and prevent or minimize the risk of developing the postthrombotic syndrome (PTS). The mainstay of medical therapy has been anticoagulation since the introduction of heparin in the 1930s.

VTE 2017 Top Ten, Evidenced Based Interventions 

HRET’s 2017 VTE Change Package

Eliminate Harm Across the Board HRET’s Days Since Last VTE

Airway Safety & Failure to Rescue (FTR)

Airway Safety

Approximately 25,000 potentially life-threatening errors occur daily in hospital intensive care units (ICUs), and up to 10 percent of these adverse events involve unintended incidents in airway management; more than half of these errors have been deemed preventable (Needham, et al., 2004). Airway safety events refers to complications related to high-risk patients for airway compromise, airway placement and airway maintenance. Airway management processes must be in place for critically ill patients in the ICU who are at risk for difficult intubations (Leeuwenburg, 2015).


Failure to Rescue (FTR)

Failure to rescue (FTR) is the failure to recognize and appropriately respond to early signs of patient deterioration. It is considered an indicator of the quality of care within a health care organization, irrespective of patient severity and other health factors (McKee, Coles & James, 1999). More specifically, FTR is the:

  • failure to recognize clinical deterioration;
  • failure to communicate and escalate concerns;
  • failure to physically assess the patient; and
  • failure to diagnose and treat appropriately (Moldenhauer et al., 2009).

Attentive bedside care is integral to being able to detect changes which could be a sign of an impending critical event; nurses, physicians and all caregivers are responsible for vigilance in patient assessment. Patients can display signs and symptoms of impending arrest for up to 72 hours before an event (Subbe & Welch, 2013). Reported FTR incidence is 8.0 to 16.9 percent and communication failures are a root cause of escation delays (Johnston et al., 2015).A common intervention is the implementation and use of a rapid response team (RRT) within the organization. RRTs are usually a multidisciplinary team of intensive care-trained staff, who are available at all times to respond to a deteriorating patient (Moldenhauer et al., 2009). The use of RRTs has been shown to reduce mortality in hospitals (Beitler et al., 2011). While RRTs are an important resource for clinicians and hospital staff, patients and families should also be educated on the hospital’s rapid response system and empowered to activate it should the need arise.


Airway Safety  2017 Top Ten, Evidence Based Interventions

HRET’s 2018  Airway Safety Change Package