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Transparent quality & safety information from hospitals & home care agencies for patients & all healthcare stakeholders.

Latest News for Patients and Families

Patients & Families

MHA & ONL Successfully Launch PatientCareLink New Design

Massachusetts Substance Use Disorder – HELPLINE

The Helpline is the only statewide, public resource for finding substance use treatment and recovery services. Helpline ...

Talking About Brain Health & Aging – The Basics

Aging well depends on your genes, lifestyle choices, and environment. Even if you’re healthy, brain changes as you ...

Dementia Friendly Massachusetts Initiative

An estimated 5.4 million people in the United States and more than 120,000 Massachusetts residents are living with deme...

Latest News for Improving Patient Care

Improving Patient Care

Webinar-Up-Close Look at Violence & Violence Prevention

Healthcare workers are often the target of verbal and physical violence from patients. Hospitals, aware of the trend, ar...

121 Employee Wellness Program Ideas

Employee wellness programs have become a staple in many corporations as a way to attract top talent, keep them happy and...

Caring for Patients with Alzheimer’s Disease and Related Dementias

In June 2017, the state’s Alzheimer’s and Related Dementias Acute Care Advisory Committee issued its final report wi...

Latest Success Stories

Success Stories

WWCMA- MA Hospitals Recipients of Five of the Six Gold Awards.

Worksite Wellness Council of Massachusetts (WWCMA) announced the winners of its annual WorkWell Massachusetts Awards pro...

New Pain Relief Protocol at Our Lady of Fatima Hospital

Our Lady of Fatima Hospital, Health Care Partners, a 359-bed facility in North Providence, Rhode Island, in April 2015 u...

Westerly Hospital Improves Patient Safety with Staff Education & Interactive Malignant Hyperthermia Drills

Westerly Hospital--a 125 bed facility in Rhode Island that is part of the Yale New Haven Health System— has implemente...

Recognizing Healthcare Innovation

The 2017 MHA Accountable Care Compass Award

MHA is pleased to congratulate Beth Israel Deaconess Hospital – Needham,  Baycare Health Partners Inc., Pioneer Valley Accountable Care, LLC, UMass Memorial Healthcare – HealthAlliance Hospital. Partners HealthCare, Atrius Health and Lahey Hospital and Medical Center as the winners  in the 2nd annual compass award for excellence in healthcare innovaton »Read full story

The Healthcare Provider Promise

PatientCareLink participants promise and are committed to following the Five Guiding Principles:
  1. Advancing Healthcare Quality and Patient Safety
  2. Providing Hospital Staffing that Meets Patient Needs
  3. Making Healthcare Data and Performance Measures Transparent and Publicly Available
  4. Empowering Patients and Families in their Healthcare Choices
  5. Promoting Development/Advancement of the Healthcare Workforce in a Safe, Respectful and Supportive Work Environment