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Transparent quality & safety information from hospitals for patients, families & all healthcare stakeholders.

Latest News for Patients and Families

Patients & Families

MHA & ONL Successfully Launch PatientCareLink New Design

MHQP Introduces New Resource to Help Empowered Patients

Healthcare leaders around the country recognize that engaging patients through collaborative and personalized care is a...

September is Recovery Month

It’s a celebration of the strength of the recovery community and a reminder that treatment for substance use disorder...

CDC Workplace Health Wellness Resource Center

What is Total Worker Health? Most employers want to keep their workers safe and healthy at work. However, they may not ...

Latest News for Improving Patient Care

Improving Patient Care

ONL’s Nursing Summit 2019 Follow-up Survey Report

In January 2019, ONL, together with nine other professional nursing organizations led a first-of-its-kind Nursing Summi...

Recommendation: Taking Action Against Clinician Burnout

GOAL 1. CREATE POSITIVE WORK ENVIRONMENTS: Transform health care work systems by creating positive work environments t...

Taking Action Against Clinician Burnout: A Systems Approach to Professional Well-Being

The changing landscape of the U.S. health care system – how care is provided, documented, and reimbursed – has had ...

Latest Success Stories

Success Stories

Worksite Wellness Council Announces Employer Award Winners

The Worksite Wellness Council of Massachusetts has announced the winners of its annual WorkWell Massachusetts Awards, r...

South Shore Medical Center’s Quincy Location is Now Open!

Take a look at South Shore Medical Center’s new state-of-the-art facility, located in the heart of Quincy Center at 1...

Cambridge Health’s Team Culture Reduces Infections

Cambridge Health Alliance undertook an Agency for Healthcare Research & Quality-sponsored 15-month safety improveme...

Recognizing Healthcare Innovation

The 2017 MHA Accountable Care Compass Award

MHA is pleased to congratulate Beth Israel Deaconess Hospital – Needham,  Baycare Health Partners Inc., Pioneer Valley Accountable Care, LLC, UMass Memorial Healthcare – HealthAlliance Hospital. Partners HealthCare, Atrius Health and Lahey Hospital and Medical Center as the winners  in the 2nd annual compass award for excellence in healthcare innovaton »Read full story

The Healthcare Provider Promise

PatientCareLink participants promise and are committed to following the Five Guiding Principles:
  1. Advancing Healthcare Quality and Patient Safety
  2. Providing Hospital Staffing that Meets Patient Needs
  3. Making Healthcare Data and Performance Measures Transparent and Publicly Available
  4. Empowering Patients and Families in their Healthcare Choices
  5. Promoting Development/Advancement of the Healthcare Workforce in a Safe, Respectful and Supportive Work Environment
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