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Transparent quality & safety information from hospitals & home care agencies for patients & all healthcare stakeholders.

Latest News for Patients and Families

Patients & Families

MHA & ONL Successfully Launch PatientCareLink New Design

Caring for Patients with Alzheimer’s Disease & Related Dementias

In June 2017, the state’s Alzheimer’s and Related Dementias Acute Care Advisory Committee issued its final report w...

Palliative Care Discussion Guide: 5 Things to Talk About with Your Care Providers

This is a Basic Discussion Guide to help you start a planning discussion to promote lifelong wellness and receive perso...

Palliative Care for Consumers – Fact Sheet

Palliative Care is specialized health care for individuals diagnosed with a serious illness to manage the pain, symptom...

Latest News for Improving Patient Care

Improving Patient Care

WELL-BEING PLAYBOOK: A Guide for Hospital & Health System Leaders

At its core, addressing burnout is about helping care teams recapture the joy and purpose. The goal is not simply an ab...

The Massachusetts Consultation Service for Treatment of Addiction and Pain (MCSTAP)

The Massachusetts Consultation Service for Treatment of Addiction and Pain (MCSTAP) offers real-time, telephonic profes...

Task Force Issues 17-Step Guidance to Reduce Sepsis in EDs

The Massachusetts Sepsis Consortium, led by the Betsy Lehman Center for Patient Safety, has released a report -- Advanc...

Latest Success Stories

Success Stories

2019 Day-to-Day Employee Celebration Calendar

Make 2019 the year you energize your organization with a coordinated employee recognition program that builds a fun, h...

WWCMA- MA Hospitals Recipients of Five of the Six Gold Awards.

Worksite Wellness Council of Massachusetts (WWCMA) announced the winners of its annual WorkWell Massachusetts Awards pro...

New Pain Relief Protocol at Our Lady of Fatima Hospital

Our Lady of Fatima Hospital, Health Care Partners, a 359-bed facility in North Providence, Rhode Island, in April 2015 u...

Recognizing Healthcare Innovation

The 2017 MHA Accountable Care Compass Award

MHA is pleased to congratulate Beth Israel Deaconess Hospital – Needham,  Baycare Health Partners Inc., Pioneer Valley Accountable Care, LLC, UMass Memorial Healthcare – HealthAlliance Hospital. Partners HealthCare, Atrius Health and Lahey Hospital and Medical Center as the winners  in the 2nd annual compass award for excellence in healthcare innovaton »Read full story

The Healthcare Provider Promise

PatientCareLink participants promise and are committed to following the Five Guiding Principles:
  1. Advancing Healthcare Quality and Patient Safety
  2. Providing Hospital Staffing that Meets Patient Needs
  3. Making Healthcare Data and Performance Measures Transparent and Publicly Available
  4. Empowering Patients and Families in their Healthcare Choices
  5. Promoting Development/Advancement of the Healthcare Workforce in a Safe, Respectful and Supportive Work Environment
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