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Transparent quality & safety information from hospitals for patients, families & all healthcare stakeholders.

Latest News for Patients and Families

Patients & Families

MHA & ONL Successfully Launch PatientCareLink New Design

2020 Year in Review

We are pleased to present our 2020 Year in Review, showcasing the important progress we’ve made in the fight against ...

Massachusetts e-MOLST Web Portal

New VIDEO. Introduction to MA e-MOLST Web Portal for Honoring Choices Partners. Share with your clinicians and care t...

Being Prepared in the Time of COVID-19

With generous support from the Cambia Health Foundation, Ariadne Labs and The Conversation Project have developed a pat...

Latest News for Improving Patient Care

Improving Patient Care

CFTC Task Force Final Report

The Task Force’s final report of best practices and recommendations is available here. If you are interested in le...

Caring for the Caregiver Well-being COVID-19 Resources

Resources/Topics include: Webinars Articles, Toolkits, and Digital Resources Stress Management Caregiver Support Read...

MDPH – Information on the Outbreak of Coronavirus Disease 2019 (COVID-19)

The Massachusetts Department of Public Health is working closely with the federal Centers for Disease Control and Preve...

Latest Success Stories

Success Stories

Caring for the Caregiver: Employee Wellbeing Webinar – Session 1

In a first-of-its-kind examination of workforce challenges, leaders from across the Massachusetts healthcare community ...

Ten HIIN Hospitals Made a Difference

Ten Massachusetts hospital received certificates of appreciation recently thanking them for their participation in the ...

Heywood Healthcare is Bringing Telehealth into its Local Schools

Telemedicine is changing lives - including for students in North Central Massachusetts. Click here to learn more ab...

Recognizing Healthcare Innovation

The 2017 MHA Accountable Care Compass Award

MHA is pleased to congratulate Beth Israel Deaconess Hospital – Needham,  Baycare Health Partners Inc., Pioneer Valley Accountable Care, LLC, UMass Memorial Healthcare – HealthAlliance Hospital. Partners HealthCare, Atrius Health and Lahey Hospital and Medical Center as the winners  in the 2nd annual compass award for excellence in healthcare innovaton »Read full story

The Healthcare Provider Promise

PatientCareLink participants promise and are committed to following the Five Guiding Principles:
  1. Advancing Healthcare Quality and Patient Safety
  2. Providing Hospital Staffing that Meets Patient Needs
  3. Making Healthcare Data and Performance Measures Transparent and Publicly Available
  4. Empowering Patients and Families in their Healthcare Choices
  5. Promoting Development/Advancement of the Healthcare Workforce in a Safe, Respectful and Supportive Work Environment
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