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Transparent quality & safety information from hospitals for patients, families & all healthcare stakeholders.

Latest News for Patients and Families

Patients & Families

MHA & ONL Successfully Launch PatientCareLink New Design

MHQP Introduces New Resource to Help Empowered Patients

Healthcare leaders around the country recognize that engaging patients through collaborative and personalized care is a...

September is Recovery Month

It’s a celebration of the strength of the recovery community and a reminder that treatment for substance use disorder...

CDC Workplace Health Wellness Resource Center

What is Total Worker Health? Most employers want to keep their workers safe and healthy at work. However, they may not ...

Latest News for Improving Patient Care

Improving Patient Care

National Quality Forum’s (NQF) Opioids & Opioid Use Disorder Technical Expert Panel (TEP) Final Report

Through this report, the National Quality Forum (NQF) offers the Centers for Medicare & Medicaid Services (CMS) and...

MA Coalition for Serious Illness Care – Good Talk Campaign

Based on the Coalition’s public messaging research, we have developed the Good Talk Toolkit to be a resource that sup...

Free CME-Credit Webinars on Contraceptive Choice

Interested hospital-affiliated clinicians are invited to participate in one or more free, CME-credit-bearing webinars s...

Latest Success Stories

Success Stories

Worksite Wellness Council Announces Employer Award Winners

The Worksite Wellness Council of Massachusetts has announced the winners of its annual WorkWell Massachusetts Awards, r...

South Shore Medical Center’s Quincy Location is Now Open!

Take a look at South Shore Medical Center’s new state-of-the-art facility, located in the heart of Quincy Center at 1...

Cambridge Health’s Team Culture Reduces Infections

Cambridge Health Alliance undertook an Agency for Healthcare Research & Quality-sponsored 15-month safety improveme...

Recognizing Healthcare Innovation

The 2017 MHA Accountable Care Compass Award

MHA is pleased to congratulate Beth Israel Deaconess Hospital – Needham,  Baycare Health Partners Inc., Pioneer Valley Accountable Care, LLC, UMass Memorial Healthcare – HealthAlliance Hospital. Partners HealthCare, Atrius Health and Lahey Hospital and Medical Center as the winners  in the 2nd annual compass award for excellence in healthcare innovaton »Read full story

The Healthcare Provider Promise

PatientCareLink participants promise and are committed to following the Five Guiding Principles:
  1. Advancing Healthcare Quality and Patient Safety
  2. Providing Hospital Staffing that Meets Patient Needs
  3. Making Healthcare Data and Performance Measures Transparent and Publicly Available
  4. Empowering Patients and Families in their Healthcare Choices
  5. Promoting Development/Advancement of the Healthcare Workforce in a Safe, Respectful and Supportive Work Environment
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