We’re taught this phrase from the time we learn to talk. It’s as common as “Hello” or “How are you?” Maybe that’s why so many of us tend to dismiss it as an unnecessary gesture. So, how does this seemingly insignificant phrase have the power to change you, your employees and your business in a profoundly positive way? Actually, it’s one of the easiest things you can do to transform your work environment. And that’s what this guide is all about.