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Transparent quality & safety information from hospitals & home care agencies for patients & all healthcare stakeholders.

Latest News for Patients and Families

Patients & Families

MHA & ONL Successfully Launch PatientCareLink New Design

April 16-22 National Health Care Decisions Day (NHDD)

Now in its 11th year, National Healthcare Decisions Day exists to inspire, educate and empower the public and providers ...

Together 2017 Year in Review – Alzheimer’s Association MA-NH Chapter

We know at the Alzheimer’s Association MA-NH Chapter every 66 seconds, someone in the United States develops Alzheimer...

MHQP’s 2018 Adult Preventive Care Guidelines

About the MHQP Adult Preventive Care Guidelines MHQP’s 2018 guidelines were developed by a collaborative group of  M...

Latest News for Improving Patient Care

Improving Patient Care

Alzheimer’s Association’s 2017 Alzheimer’s Disease Facts & Figures

2017 Alzheimer’s Disease Facts and Figures is a statistical resource for U.S. data related to Alzheimer’s disease, t...

NCOA – Falls Prevention Conversation Guide

Why is falls prevention important? FALLS ARE COMMON Falls are the leading cause of fatal and non-fatal injurie...

ED Visits After Inpatient Discharge in MA – Recording 11-15-17 Webinar

In July 2017, Center for Health Information and Analysis (CHIA) released this report on ED visits after inpatient discha...

Latest Success Stories

Success Stories

BMC Links Patients to Outpatient Addiction Treatment Services

Caregivers at Boston Medical Center (BMC) have released a study outlining how the hospital’s Addiction Consult Service...

Newton-Wellesley Hospital’s Journey to High Reliability

Newton-Wellesley Hospital’s Bert Thurlo-Walsh, R.N., MM, CPHQ, Assoc. CQO/V.P., Patient Experience & Medical S...

BID-Needham Sustaining Change: Creating a Hospital Culture of Safety

In 2013, during a period of significant institutional growth, Beth Israel Deaconess Hospital–Needham (BID–Needham) b...

Recognizing Healthcare Innovation

The 2017 MHA Accountable Care Compass Award

MHA is pleased to congratulate Beth Israel Deaconess Hospital – Needham,  Baycare Health Partners Inc., Pioneer Valley Accountable Care, LLC, UMass Memorial Healthcare – HealthAlliance Hospital. Partners HealthCare, Atrius Health and Lahey Hospital and Medical Center as the winners  in the 2nd annual compass award for excellence in healthcare innovaton »Read full story

The Healthcare Provider Promise

PatientCareLink participants promise and are committed to following the Five Guiding Principles:
  1. Advancing Healthcare Quality and Patient Safety
  2. Providing Hospital Staffing that Meets Patient Needs
  3. Making Healthcare Data and Performance Measures Transparent and Publicly Available
  4. Empowering Patients and Families in their Healthcare Choices
  5. Promoting Development/Advancement of the Healthcare Workforce in a Safe, Respectful and Supportive Work Environment