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Transparent quality & safety information from hospitals & home care agencies for patients & all healthcare stakeholders.

Latest News for Patients and Families

Patients & Families

MHA & ONL Successfully Launch PatientCareLink New Design

Talking About Brain Health & Aging – The Basics

Aging well depends on your genes, lifestyle choices, and environment. Even if you’re healthy, brain changes as you ...

April 16-22 National Health Care Decisions Day (NHDD)

Now in its 11th year, National Healthcare Decisions Day exists to inspire, educate and empower the public and providers ...

Together 2017 Year in Review – Alzheimer’s Association MA-NH Chapter

We know at the Alzheimer’s Association MA-NH Chapter every 66 seconds, someone in the United States develops Alzheimer...

Latest News for Improving Patient Care

Improving Patient Care

No Place Like Home: Advancing the Safety of Care in the Home

There truly is no place like home, and care in the home holds many potential benefits, including support for person-cent...

Healthcentric Advisors – No Cost Learning Center

Healthcentric Advisors would like to invite you to visit The Learning Center, our no cost virtual online learning system...

The Schwartz Center for Compassionate Healthcare

The Schwartz Center leads a movement to bring compassion to every healthcare experience. One of the most powerful ways...

Latest Success Stories

Success Stories

New Pain Relief Protocol at Our Lady of Fatima Hospital

Our Lady of Fatima Hospital, Health Care Partners, a 359-bed facility in North Providence, Rhode Island, in April 2015 u...

Westerly Hospital Improves Patient Safety with Staff Education & Interactive Malignant Hyperthermia Drills

Westerly Hospital--a 125 bed facility in Rhode Island that is part of the Yale New Haven Health System— has implemente...

BMC Links Patients to Outpatient Addiction Treatment Services

Caregivers at Boston Medical Center (BMC) have released a study outlining how the hospital’s Addiction Consult Service...

Recognizing Healthcare Innovation

The 2017 MHA Accountable Care Compass Award

MHA is pleased to congratulate Beth Israel Deaconess Hospital – Needham,  Baycare Health Partners Inc., Pioneer Valley Accountable Care, LLC, UMass Memorial Healthcare – HealthAlliance Hospital. Partners HealthCare, Atrius Health and Lahey Hospital and Medical Center as the winners  in the 2nd annual compass award for excellence in healthcare innovaton »Read full story

The Healthcare Provider Promise

PatientCareLink participants promise and are committed to following the Five Guiding Principles:
  1. Advancing Healthcare Quality and Patient Safety
  2. Providing Hospital Staffing that Meets Patient Needs
  3. Making Healthcare Data and Performance Measures Transparent and Publicly Available
  4. Empowering Patients and Families in their Healthcare Choices
  5. Promoting Development/Advancement of the Healthcare Workforce in a Safe, Respectful and Supportive Work Environment