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Transparent quality & safety information from hospitals & home care agencies for patients & all healthcare stakeholders.

Latest News for Patients and Families

Patients & Families

MHA & ONL Successfully Launch PatientCareLink New Design

Talking About Brain Health & Aging – The Basics

Aging well depends on your genes, lifestyle choices, and environment. Even if you’re healthy, brain changes as you ...

Dementia Friendly Massachusetts Initiative

An estimated 5.4 million people in the United States and more than 120,000 Massachusetts residents are living with deme...

CDC’s Get Ahead of Sepsis Campaign

Get Ahead of Sepsis is a national effort to improve sepsis early suspicion and recognition and timely treatment, as well as prevent infections that could lead to sepsis.

Latest News for Improving Patient Care

Improving Patient Care

Massachusetts Sepsis Consortium

Every 2 minutes someone dies from sepsis in the U.S. – that’s more than from prostate cancer, breast cancer and AIDS...

Falls Prevention Awareness Week – September 22 – 28 2018

Among older adults, falls are the leading cause of injury deaths, unintentional injuries, and hospital admissions for tr...

Clinician Well-Being Knowledge Hub

Sharing Knowledge to Combat Clinician Burnout. Click here to find articles, research studies, and other resources ...

Latest Success Stories

Success Stories

New Pain Relief Protocol at Our Lady of Fatima Hospital

Our Lady of Fatima Hospital, Health Care Partners, a 359-bed facility in North Providence, Rhode Island, in April 2015 u...

Westerly Hospital Improves Patient Safety with Staff Education & Interactive Malignant Hyperthermia Drills

Westerly Hospital--a 125 bed facility in Rhode Island that is part of the Yale New Haven Health System— has implemente...

BMC Links Patients to Outpatient Addiction Treatment Services

Caregivers at Boston Medical Center (BMC) have released a study outlining how the hospital’s Addiction Consult Service...

Recognizing Healthcare Innovation

The 2017 MHA Accountable Care Compass Award

MHA is pleased to congratulate Beth Israel Deaconess Hospital – Needham,  Baycare Health Partners Inc., Pioneer Valley Accountable Care, LLC, UMass Memorial Healthcare – HealthAlliance Hospital. Partners HealthCare, Atrius Health and Lahey Hospital and Medical Center as the winners  in the 2nd annual compass award for excellence in healthcare innovaton »Read full story

The Healthcare Provider Promise

PatientCareLink participants promise and are committed to following the Five Guiding Principles:
  1. Advancing Healthcare Quality and Patient Safety
  2. Providing Hospital Staffing that Meets Patient Needs
  3. Making Healthcare Data and Performance Measures Transparent and Publicly Available
  4. Empowering Patients and Families in their Healthcare Choices
  5. Promoting Development/Advancement of the Healthcare Workforce in a Safe, Respectful and Supportive Work Environment