Our Mission
5 Principles of PatientCareLink



Healthcare Provider Data

Hospital Data

STAFFING PLANS

Voluntary unit-by-unit reports on caregiver staffing levels updated on an annual basis for over 750 hospital units including emergency departments.  

 

 
STATEWIDE AGGREGATE PERFORMANCE MEASURES
  • Mortality
  • Readmission 
  • CLABSI

 

INDIVIDUAL HOSPITAL PERFORMANCE MEASURES

Data on key hospital performance issues updated quarterly on pressure ulcers, patient falls, heart attack, heart failure, and more.

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Home Health
Agency Data

PERFORMANCE MEASURES

Data on individual home healthcare agencies' performance, including timely initiation of care, patient/family medication education, depression assessment, and more.

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The Committee for Quality Hospital Care

The Committee for Quality Hospital Care has launched www.QualityHospitalCare.com that explains why government-mandated nurse staffing ratios are a bad idea and should be rejected by Massachusetts voters. See and hear front-line nurses from hospitals throughout Massachusetts discuss ratios in their own words.

News

Welcome to the Expanded PatientCareLink Site

Massachusetts' ground-breaking initiative to provide quality, patient safety and staffing information for hospitals, now expands to include home care agency data. Our video provides a brief overview from the three sponsoring organizations.

 

Quality & Safety Corner

If you're a reader of the Massachusetts Hospital Association's (MHA's) Monday Report newsletter, you'll have noticed its new Quality & Safety Corner, featuring news relating to the core mission of all Massachusetts hospitals: providing safe, high-quality care to all patients. MHA with its hospital membership is currently engaged in a series of initiatives to reduce infections and readmissions, and to report on our achievements.  Quality improvement work in healthcare settings is precise, meticulous work with little margin for error and the need for constant dedication and surveillance.

Massachusetts hospitals are encouraged to share with MHA your stories so we can share them with Monday Report's subscribers. Send your story ideas to MHA's John LoDico at jlodico@mhalink.org.

 

Berkshire Medical Center Reduces Readmissions

Across the state hospitals are uniting with community-based organizations to form tight, integrated clusters of care with the goal of reducing hospital readmissions.  Focusing on high-risk Medicare patients recently discharged from hospitals, and funded through Section 3026 of the Affordable Care Act, these Community-based Care Transition Programs (CCTPs) are successfully cutting avoidable readmissions. A program in Berkshire County was created in  December 2012 and first focused on patients discharged from Berkshire Medical Center's (BMC) Heart Failure Clinic. But the Berkshire CCTP program eventually branched out to include any Medicare patient being discharged from BMC, who is at risk of being readmitted. Read more here.
 

MHA's Statewide Performance Improvement Agenda:

Patient safety and high quality care are priorities at Massachusetts hospitals, and Bay State hospitals are national leaders in voluntary reporting of patient quality and safety information. Massachusetts hospitals are committed to doing even more to improve healthcare quality and patient safety. The Massachusetts Hospital Association (MHA) Board of Trustees has unanimously endorsed an association-wide initiative to move beyond public reporting and transparency to make measurable, concrete improvements in hospitals' performance.

MHA Board-approved Quality and Safety Goals are:

1. Reduce preventable hospital acquired conditions of CAUTI, CLABSI and SSI by 40% by 2015
2. Reduce preventable readmissions by 20% by 2015
Read more here

For Patients & Families

April 16 has been designated National Healthcare Decisions Day!  The National Healthcare Decisions Day Initiative is a collaborative effort of national, state and community organizations committed to ensuring that all adults with decision-making capacity in the United States have the information and opportunity to communicate and document their healthcare decisions.  The objectives of NHDD are to provide much-needed information to the public, reduce the number of tragedies that occur when a person's wishes are unknown, and improve the ability of healthcare facilities and providers to offer informed and thoughtful guidance about advance healthcare planning to their patients. Read more here  

 

PatientCareLink is more than data; it's about providing useful information to patients and their families. We hope that you will use this information to understand your hospital care and/or home health care, learn more about your care team, discover what your hospital or home health agency is doing to improve care, and find out how you can participate in making your care safer.
  • Understanding PatientCareLink Data
  • Evaluating Quality of Care
  • Who's Who on your Hospital Team
  • Who's Who on your Home Healthcare Team
  • Participating in your Care


Improving Patient Care 

MHA Hospital Engagement Network (HEN):

 


MHA is leading an innovative statewide initiative to reduce inpatient harm, in association with AHA's Health Research & Educational Trust.
Read more here