Healthcare Provider Data

Hospital Data


Voluntary unit-by-unit reports on caregiver staffing levels updated on an annual basis for over 750 hospital units including emergency departments.

Staffing Plans & Reports


  • Mortality
  • Readmission



Data on key hospital performance issues updated quarterly on pressure ulcers, patient falls, heart attack, heart failure, and more.

Home Health Agency Data


Data on individual home healthcare agencies’ performance, including timely initiation of care, patient/family medication education, depression assessment, and more.

The Committee for Quality Hospital Care

The Committee for Quality Hospital Care has launched that explains why government-mandated nurse staffing ratios are a bad idea and should be rejected by Massachusetts voters. See and hear front-line nurses from hospitals throughout Massachusetts discuss ratios in their own words.


MHA’s 2nd Accountable Care Compass Awards

The Massachusetts Health & Hospital Association (MHA) March 9, 2017 held its second annual Accountable Care Compass Awards event, recognizing provider excellence and innovation statewide.

Read more about this years winners…


Last year MHA created a compendium of all 61 entries so that hospitals, physician groups, and others can learn about the various projects underway in Massachusetts, and use that knowledge to escalate progress in improving care.

Click here to view previous  winners…

Healthcare Planning: Take the 1st Step

Throughout the month of April, MHA is running a new campaign “Healthcare Planning: Take the 1st Step. The purpose of this campaign is to “inspire, educate and empower our employees, the public and providers about the importance of advance care planning” In the next five weekly Monday Reports a new section will be included covering different materials, resources, and related information surrounding advance healthcare planning.

1st Week: Campaign Kickoff – Read more…
2nd Week: Focus on Resources – Read more…
3rd Week: Laws, regulations, etc. – Read more…
4th Week: Survey Results; member activity – Read more…
5th Week: Wrap-up and Checklist


Quality & Safety Corner

If you’re a reader of the Massachusetts Health & Hospital Association’s (MHA’s) Monday Report newsletter, you’ll have noticed its new Quality & Safety Corner, featuring news relating to the core mission of all Massachusetts hospitals: providing safe, high-quality care to all patients. MHA with its hospital membership is currently engaged in a series of initiatives to reduce infections and readmissions, and to report on our achievements. Quality improvement work in healthcare settings is precise, meticulous work with little margin for error and the need for constant dedication and surveillance.

Massachusetts hospitals are encouraged to share with MHA your stories so we can share them with Monday Report’s subscribers. Send your story ideas to MHA’s John LoDico at


For Patients & Families

PatientCareLink (PCL)

PatientCareLink is more than data; it’s about providing useful information to patients and their families. We hope that you will use this information to understand your hospital care and/or home health care, learn more about your care team, discover what your hospital or home health agency is doing to improve care, and find out how you can participate in making your care safer.

  • Understanding PatientCareLink Data
  • Evaluating Quality of Care
  • Who’s Who on your Hospital Team
  • Who’s Who on your Home Healthcare Team
  • Participating in your Care

Improving Patient Care

MHA Hospital Improvement Innovation Network (HIIN):

MHA is leading an innovative statewide initiative to reduce inpatient harm, in association with AHA’s Health Research & Educational Trust.
Read more here…

Recent Reports of Adverse Events during Cataract Surgery in Massachusetts

Massachusetts has seen a recent increase in reports of Serious Reportable Events (SREs) associated with cataract surgery in hospitals and ambulatory surgical centers. Betsy Lehman Center is collaborating with the Department of Public Health (DPH), the Massachusetts Society of Eye Physicians and Surgeons (MSEPS), and the Massachusetts Society of Anesthesiologists (MSA) to alert ophthalmologists, anesthesiologists, and clinical managers about these adverse events. In addition, we are working to better understand the root causes of these incidents and to share strategies for reducing the risk of future harm to patients.

Read more…