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Transparent quality & safety information from hospitals and home care providers.

Latest News for Patients and Families

Patients & Families

Making a Decision About Your Care

Often at some point in a person's healthcare, serious discussions must occur about what level of life-sustaining care th...

Choosing Wisely

Massachusetts Health Quality Partners (MHQP)  Launched the Choosing Wisely Massachusetts WebsiteChoosing wisely® ai...

The Healthy Living Center of Excellence

Managing your health doesn't just happen in your doctor's office. You do it every day at home, at work, and with your ...

Latest News for Improving Patient Care

Improving Patient Care

AHA’s Combating Violence in Our Communities and Our Hospitals

Our communities must work together to combat all forms of violence, now viewed as one of the major public health and s...

AHRQ’s Preventing Hospital Associated VTE Guide

Hospital-associated venous thromboembolism (HA-VTE) is a common source of morbidity and mortality. While VTE sometimes o...

IHI’s Free Audio Program – Workplace Violence in Health Care Can’t Be the Norm

August 10, 2017, 2:00 PM ET Pat Folcarelli, RN, PhD, Interim Vice President, Silverman Institute for Health Care Qu...

Latest Success Stories

Success Stories

MHA & ONL Successfully Launch PatientCareLink New Design

Newton-Wellesley Hospital’s Journey to High Reliability

Newton-Wellesley Hospital’s Bert Thurlo-Walsh, R.N., MM, CPHQ, Assoc. CQO/V.P., Patient Experience & Medical Sta...

BID-Needham Sustaining Change: Creating a Hospital Culture of Safety

In 2013, during a period of significant institutional growth, Beth Israel Deaconess Hospital–Needham (BID–Needham) b...

RI’s South Country Hospital’s – Post-Cesarean Care Bundle Reduces Infections

South County Hospital of Wakefield, R.I., in 2014-15 noted a spike in post-cesarean surgical site infections (SSI). An ...

Recognizing Healthcare Innovation

The 2017 MHA Accountable Care Compass Award

MHA is pleased to congratulate Beth Israel Deaconess Hospital – Needham,  Baycare Health Partners Inc., Pioneer Valley Accountable Care, LLC, UMass Memorial Healthcare – HealthAlliance Hospital. Partners HealthCare, Atrius Health and Lahey Hospital and Medical Center as the winners  in the 2nd annual compass award for excellence in healthcare innovaton »Read full story

The Healthcare Provider Promise

PatientCareLink participants promise and are committed to following the Five Guiding Principles:
  1. Advancing Healthcare Quality and Patient Safety
  2. Providing Hospital Staffing that Meets Patient Needs
  3. Making Healthcare Data and Performance Measures Transparent and Publicly Available
  4. Empowering Patients and Families in their Healthcare Choices
  5. Promoting Development/Advancement of the Healthcare Workforce in a Safe, Respectful and Supportive Work Environment