What is PatientCareLink?
If you've ever seen a doctor or nurse practitioner, gone to the hospital or gotten a vaccination, you are a "patient" or a "healthcare consumer." More and more healthcare consumers are looking for detailed, valid and useful information about the care they seek and about the institutions providing that care. Some patients use the information to make decisions about where to obtain their healthcare. Gathering and reporting healthcare quality information is also important to hospitals and other healthcare providers because it can help them improve the care they deliver. And openness about performance provides extra motivation to improve.
Hospitals undergo numerous regulatory reviews and publicly report measures on the quality of care. They partner with consumer advocacy groups and the government to make what they do accessible to the public and clear to understand. But medicine is complex, and the information relating to it is complicated and multifaceted, too. Determining what data to gather and how to use it effectively is a demanding process.
The PatientCareLink (PCL) website is designed to make it easier for Massachusetts patients and providers alike to find meaningful information about the quality and levels of care individual hospitals provide, as well as facts about the work environment at healthcare facilities in the Bay State.
Reviewing the Glossary of Healthcare Terms might be helpful in understanding some of the PCL data.
Patients in the hospital are often given little opportunity to participate in shared decision-making about their care—an experience that can be frustrating, confusing, and even frightening. A new tool, the Patient Passport, is designed to increase patient engagement and drive system-level change by helping patients start a conversation with providers in order to express their needs and preferences.
Did you know that 1 in 3 Americans aged 65+ falls every year? Falls are the leading cause of fatal and non-fatal injuries for older Americans. Falls are costly-in dollars and in quality of life. However, falling is not an inevitable part of aging. Through practical lifestyle adjustments, evidence-based programs, and community partnerships, the number of falls among seniors can be reduced substantially.
Effective July 1, 2014 the MOLST Project will transition to the MA Department of Public Health.
The many tools and resources on this website will continue to be accessible to health care institutions and individuals who are implementing MOLST or who would like to have information about MOLST. For more information, click here.
Food insecure seniors are more likely to suffer from diabetes, depression and other serious health problems. The Supplemental Nutrition Assistance Program (SNAP) helps older adults buy healthy food, but myths about the program keep many eligible seniors from applying. Help us bust common myths about SNAP by sharing our new infographics!
NEW RESOURCE: Recommended Immunizations for Adults
You have many responsibilities as a family caregiver for someone with a serious chronic illness or disability. You may do personal care such as bathing and dressing. You may make sure the person takes the right medications at the right time and operate medical equipment. You may shop and cook and keep track of bills. You may watch out for and report signs of medical problems, go to doctor visits with your family member, and much, much more.
Under a unique collaboration, NCOA with support from the Bristol-Myers Squibb Foundation and WellPoint are for the first time offering a proven and affordable in-person and online support program to help people manage their Type 2 diabetes.
- We know at the Alzheimer’s Association MA-NH Chapter every 66 seconds, someone in the United States develops Alzheimer’s disease. With more than five million Americans living with Alzheimer’s, it’s becoming harder to find someone who hasn’t been touched by this disease. Here in Massachusetts and New Hampshire, we have an estimated 144,000 individuals living with Alzheimer’s and almos...» Full ArticleThis National Hospital Week and National Nurses Week, we honor hospital employees for all they do each and every day, and highlight the important role hospitals and health systems have in their local communities. Thank for for all you do! Watch video........» Full ArticleAging well depends on your genes, lifestyle choices, and environment. Even if you’re healthy, brain changes as you age may lead to increased challenges with multitasking, paying attention, and recalling words. However, most of us—at any age—can learn new things and improve skills, which can be important for maintaining our independence.Read more......» Full ArticlePatient Safety Awareness Week, March 11-17, is right around the corner. This year’s activities will focus on two critical issues – safety culture and patient engagement. This is the first Patient Safety Awareness Week since the National Patient Safety Foundation, lead sponsor of the event for 15 years, merged with the Institute for Healthcare Improvement in 2017. Throughout the week, IHI is...» Full ArticleOften at some point in a person's healthcare, serious discussions must occur about what level of life-sustaining care the patient wants or how care should be provided in the event the patient is no longer able to make decisions for him or herself. Such decisions are profoundly difficult for patients and families. But if the issue is not resolved, it often becomes difficult for caregivers who ca...» Full ArticleManaging your health doesn't just happen in your doctor's office. You do it every day at home, at work, and with your family and friends. To help manage your health the Healthy Living Center of Excellence offers free self management education programs. The free self-management education programs teach you skills that put you at the center of your care. Whether you have diabetes, arthritis, hear...» Full ArticleMassachusetts Health Quality Partners (MHQP) Launched the Choosing Wisely Massachusetts WebsiteChoosing wisely® aims to promote conversations between providers and patients by helping patients choose care that is:Supported by evidenceNot duplicative of other tests or procedures already receivedFree from harmTruly necessaryRecognizing that patients need better information about what care they...» Full ArticleThe websites below offer information about organizations and programs to improve the quality and safety of healthcare services in Massachusetts and beyond.Institute for Healthcare Improvement (IHI) is an independent not-for-profit organization helping to lead the improvement of healthcare throughout the world. IHI works to accelerate improvement by building the will for change, cultivating promi...» Full Article